There’s a new way 911 callers are being helped


BROWNSVILLE, Texas – A New program is available for daily 911 callers.

Today the Brownsville Fire Department formally announced a pilot program to provide preventative care for the elderly and bedridden residents.

Known as the Mobile Integrated Healthcare and Community Paramedicine (MIH/CP) program, the service aims to serve frequent 9-1-1 callers to assist them with non-urgent medical care.

According to a press conference held this afternoon, the City of Brownsville is looking to fill in gaps in emergency services.

Under the new program paramedics conduct multiple visits at a patient’s home for scheduled welfare checks.

Deputy Chief Cesar Pedraza tells us, “The program is utilized to identify those individuals who have no other recourse than to call 911 when they have a medical issue. We then send a community paramedic to evaluate the patient, possibly the living conditions and they can connect them with the correct resources.”

The program first started in Late 2018. It’s currently serving 21 residents in the Brownsville area.

For more information for the MIH/CP program contact the Brownsville Fire Department at (956) 546-3195.

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