RIO GRANDE VALLEY, Texas — Wells Fargo issued a press release making the public aware of a phone scam.
The bank said customers and non-customers have reported they have received multiple phone calls from a Wells Fargo phone number (1-800-247-9215). The callers are posing as Wells Fargo employees offering opportunities to consolidate debt for a zero percent interest rate.
The release said the imposters are phishing for confidential personal information. The call is not originating from Wells Fargo. It appears to be a spoofing technique that causes a caller ID to display contact information that is familiar to the customer.
Wells Fargo reminds the public they will never ask for their customer’s password, or direct the customer to a site that is not wellsfargo.com.
The release said the bank urges customers, if they receive a phone call requesting sensitive information, they should not respond and disconnect.