Valley emergency operations hotline

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This list will update as new information becomes available

Harlingen, Texas (KVEO)—If you have questions or need assistance, below is a list of numbers you can reach out to.

  • Emergency Operations Hotline (City of Mission)

If you have questions or need assistance, please call at 956-580-8614

  • Flooding (Rio Grande City)

Rio Grande City residents living in low-lying areas prone to flooding are urged to seek higher ground. To report flooding in your neighborhood, call 956-488-0217

  • AEP Texas

AEP Texas asks customers to call the Customers Solutions Center at 866-233-8508 to report downed power lines or safety hazards. Do not call to report an outage for now.

  • City of McAllen

To report non-life threatening issues, such as street flooding or other weather related concerns, call 3-1-1. For life-threatening emergencies, call 9-1-1.

Starr County

Residents that had damage to their homes due to Hurricane Hanna, please call the Starr County Emergency Management Hotline.

They are available Monday July 27 only from 8 a.m. until 5 p.m. to report damages.

956 487 2400

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