Mission allows retail businesses to open up for delivery, curbside effective Friday

Local News

MISSION, Texas (CBS 4) — Starting Friday, small business owners will be able to announce their retail to-go plans.

The City of Mission has announced effective 12:01 a.m., Friday, April 24, non-essential retail businesses can resume operations within the city, if they can provide services through the pickup, mail delivery, curbside or doorstep delivery and are in compliance with the Texas Department of State Health Services.

“We want to bring Mission back, but we want to bring Mission back safely and healthy,” said Mission Mayor, Dr. Armando Ocana.

The first step to that is allowing those non-essential retail shops to offer their goods by delivery or curbside without risking people’s health.

“Retail is for clothing stores and so forth, keep in mind, they’re not open for the public to go inside, it’ll be all transactions online and if they have to pick it up it’ll be curbside and there will be no monetary exchange, everything has to be done electronically,” explained Ocana.

The delivering should be done without physical customer contact.

More than 30% of Mission small businesses have already signed up for the work safe plan allowing them to partially re-open.

Businesses that are participating will be monitored by the city.

“We have a combination of a task force, we have police officers, fire marshals, fire fighters, code compliance and they’re a task force that are going to be patrolling to make sure the businesses comply with protocols.”

But the shelter in place still remains, meaning residents shouldn’t head out for non-essential business.

So how does this affect people who want to shop curbside, but are still told to stay home because of the Shelter-In-Place.

“Keep in mind, this retail is non-essential so yes the door is opened up a little more for more travel time, but they need to have their receipts, some documentation to show a reason to be on the road,” said Ocana.

As this is the first step to getting things back to normal, Mayor Ocana says he wants people to practice social distancing and hygiene.

“All of it has to go back to life safety, we’re not doing it to take away the life, liberty and the pursuit of happiness, we’re not doing it to interfere with anybody’s civil rights, this is a very essential reason because of the fact lives are being lost, we’ve already had a fatality in the City of Mission and I don’t want anymore,” said Ocana.

Below are some frequently asked questions about the new allowance.

Retail to-go:

·      All payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available.

·      Purchased items should be delivered by the employee to the backseat or trunk of the customer’s vehicle whenever possible to minimize physical contact with the customer.

·      Employees must wash or sanitize their hands after each interaction with a customer, and whenever possible, must disinfect any item that came into contact with the customer.

Retail delivery to customer’s doorstep:

·      All payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available.

·      Purchased items should be delivered by an employee or third- party carrier and delivered to the customer’s doorstep. The employee or third-party carrier may not enter the customer’s house or business.

Retail delivery by mail:

·      All payments must be done over the phone or internet.

·      Purchased items should be delivered by mail without customer contact.

·      The customer should wash or sanitize their hands after the transaction.

Businesses that adopt a retail-to-go format must also follow strict hygiene protocols:

·      All employees must be trained on environmental cleaning and disinfection, hand hygiene, and respiratory etiquette.

·      All employees must be screened before coming into the business for new or worsening cough; shortness of breath; sore throat; loss of taste or smell; feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit; or known close contact with a person who is lab-confirmed to have COVID-19. Any employee who meets any of these criteria should be sent home.

·      Upon entering the business, employees must wash or sanitize hands.

·      The business/organization must adhere to the facial covering mandate. All employees must wear facial coverings, especially when interacting with the public.

·      The company/business must follow the curfew mandate set forth by Hidalgo County. No business shall be conducted between the hours of 11 p.m.- 5 a.m.

·      Employees must maintain at least 6 feet separation from one another.

Businesses that plan to launch the retail-to-go format can visit https://missiontexas.us to fill out their work safe plan.

If approved, the City of Mission will send a work safe certificate to verify the company is in compliance. Once a business receives its work safe certificate, the certificates must be prominently displayed on the businesses’ front door or front window. 

Businesses must have a work safe plan form submitted and approved before they begin to operate in Mission.

 For more information, you can call the City of Mission COVID-19 hotline at 956.580.8614.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.


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