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Hidalgo County Clerk’s Office responds to COVID-19 with new service rules

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Hidalgo County Clerk Office Building Source CBS 4.PNG

Hidalgo County Clerk Office Building (Source: CBS 4)

The Hidalgo County Clerk’s office is preparing to transition into stage two of its three-stage plan, which will lead to increased separation between the public and the county clerk staff. 

The staff will limit the number of residents entering the building while servicing only one person at a time.

Others will be required to wait in a designated waiting area and outside of the building. 

The county clerk says anyone planning to apply or acquire official documents including birth or death records should consider visiting the clerk’s office as soon as possible. 

“In the past, we would be able to issue a document within reasonable time maybe five, ten minutes back to you. What we are trying to do now…come request a document and we’ll mail it to you. You can just get in and out and it will be in the mail in the next two or three days,” said Hidalgo County Clerk, Arturo Guajardo. 

County officials say if the staff transitions into stage three, only electronic essential services will be provided to the public including deeds and liens records. 

However, marriage license applications among many other services would be temporarily suspended until further notice. 

Click here to be directed to the county clerk’s office for more information. 

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