CPL to provide help to customers struggling economically amid pandemic

February 07 2021 06:00 pm

RIO GRANDE VALLEY, Texas – CPL Retail Energy announced options for customers to receive help during the COVID-19 pandemic, following the Public Utilities Commission of Texas’ announcement of the COVID-19 Relief Program.

According to a release, the COVID-19 Relief Program will aid residential customers with low-income or unemployment due to the pandemic. The release states they may be eligible for 6 months of disconnection protection and some financial assistance. To apply for relief, please contact Solix at 1-866-454-8387.

CPL customers needing assistance paying their bills are advised to contact the company and ask about their deferred and extended payment plans, said the release.

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